Nancy E. Allen, BSN, RNC, CMC, is the owner and CEO of Solutions for Care, Inc., a consulting company specializing in all aspects of home health and care management. Her years of experience include: clinical, administrative, provider, and ten years as a state and accreditation surveyor.
Nancy is a certified Clinical Specialist in Home Health with the American Nurses Credentialing Center, and a Certified Care Manager. Recently, Nancy has served as a Corporate Integrity Monitor for the Office of Inspector General for four years. She was an accreditation surveyor and was qualified by the Centers for Medicare and Medicaid Services (CMS) as a state surveyor. She has been a Medicare Hearing Officer for the Medicare Fair Hearing Department of CMS, where she conducted and adjudicated federal administrative hearings.
With a team from the University of Hawaii, she serves as an educator and resource to the Ministry of Health in the Republic of Palau in the development of home health and is currently developing a Home Health and Hospice program for American Samoa. She is a contributing author to the Handbook for Home Health Administration and numerous articles in national home care publications. Her book, Survivor! Ten Practical Steps to Survey Survival, has helped many achieve deficiency-free surveys.
Coordination of care and services is a fundamental tenant of safety and quality in home care. The process may be compared to the juggler that… read more
With regulations intensifying and reimbursements decreasing, many Medicare-certified agencies are seeking ways to remain a viable business. The requirements are complex and, unless implemented correctly,… read more
Learn how to be prepared for any survey. It is a dreaded call when we are notified the surveyor is to coming or is in… read more
In Survey Survival Part 2, we will continue to learn practical guidance to expedite any survey or government inspection. The six tasks of a survey… read more