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What Makes Family-Centered Care Different

presented by Ellen Harrington-Kane

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Disclosure Statement:

Financial: Ellen Harrington-Kane receives compensation from MedBridge for this course. Ellen Harrington-Kane is the Assistant Vice President of Affiliate Network Advancement for Easter Seals 

Non-Financial: Ellen Harrington-Kane has no non-financial interests or relationships with MedBridge.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact support@medbridgeed.com. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

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Many states and credentialing agencies require therapists working with pediatric clientele and their families to use “family-centered care” and many clinicians are now beginning to incorporate it into their practices. But what really makes family-centered care different from traditional outpatient therapy? This course will teach you what “family-centered” really means and techniques you can use to empower families and build relationships based on trust, resulting in a higher level of family engagement and better outcomes for the child. Empowering families in a meaningful way results in a stronger therapeutic relationship and better outcomes for children and their families.

Meet Your Instructor

Ellen Harrington-Kane, M.S., HSM, OT

Ellen Harrington-Kane is the Assistant Vice President of Affiliate Network Advancement for Easter Seals national headquarters in Chicago, Illinois. With over 30 years of experience as an occupational therapist and rehabilitation director for in-patient and outpatient therapy service and a master’s degree in Health Services Management, Ms. Harrington-Kane brings the business aspects of practice management…

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Chapters & Learning Objectives

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1. What Makes Family-Centered Care Different

In this chapter, the learner will be introduced to some of the techniques for engaging families as the leader of the team and as a peer. They will learn why this is important, particularly for families of children with lifelong disabilities or medical complications.

2. Leaving Judgement Behind

Coaching is the central technique that practitioners use in family-centered care. In this chapter, the learner will be introduced to two key concepts of coaching: leaving judgement behind and asking more than telling. These practices are how therapists strengthen the relationship with the family, build trust and open communication.

3. Model, Mentor, and Coach

This chapter distinguishes the difference between modeling, mentoring, supervising and coaching. The learner will observe these techniques and learn how and why coaching is the most effective approach to use with families.

4. Characteristics of Coaching

In this chapter, the five basic characteristics of coaching, as defined by Rush and Sheldon, will be defined and discussed, showing therapists in greater detail how to use coaching as a means of delivering family-centered care.

More Courses in this Series

Introduction to Family-Centered Care

Presented by Ellen Harrington-Kane, M.S., HSM, OT

Introduction to Family-Centered Care

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Many states and credentialing agencies require therapists working with pediatric clientele and their families to use “family-centered care." But how is this different from a standard therapy approach? This course will teach you what “family-centered” really means, how it differs from a traditional medical model of care and why it is important to use this approach with families. Using a family-centered approach to care will build trust, empower families and result in improved outcomes for families and their children.

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